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FREQUENTLY ASKED QUESTIONS

  |   FAQs
  • What is waysidetruckfreight.com?

    With the increasing growth in the freight industry in India, it is difficult to find the right customer at the right time at the right place. This gap can be addressed by replacing the existing third parties / third party agents with a digitalised platform. With this view in mind www.waysidetruckfreight.com is designed to connect the cargo providers which includes but not limited to e-business, manufacturers (cement, automobile etc.), supply chain management, freight forwarders, agro farm owners, mill owners etc. and truck (van, trailer etc.) providers/holders through an application and website there by making optimal utilisation of trucks. We offer best quality services at affordable and competitive rates. www.waysidetruckfreight.com is managed by industrial experts.

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  • Who can use waysidetruckfreight.com?

    Wayside truck freight caters both the businesses and customers (i.e. B2B, B2C). It can be used by cargo providers which include but not limited to e-business, manufacturers (cement, automobile etc.), supply chain management, freight forwarders, agro farm owners, mill owners etc. Any transport company, truck holders can avail waysidetruckfreight.com with required and valid documents.

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  • How do I sign-up for waysidetruckfreight.com?

    Users can register online by visiting www.waysidetruckfreight.com or through our wayside truck freight app by providing required information. For any further help you can reach us through our customer care number 18004252552 or email us on contact@waysidetruckfreight.com (or) info@waysidetruckfreight.com

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  • How do I log into my account?*

    Please click on login tab available, enter your username and password. Once logged in, you can click on my profile to view your details including your Orders/Trips, Requests you’ve received for your posts, Payments and Transaction history. Kindly make sure to not leave any space after entering the email id while logging into your account.

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  • What kind of trucks/loads is posted on waysidetruckfreight.com?

    To satisfy the needs of the customer we post various types of trucks and keep the customers updated with real data.

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  • How can I contact waysidetruckfreight.com?

    Please visit our contact us page for more details. Alternatively you can call at 18004252552 Email – info@waysidetruckfreight.com contact@waysidetruckfreight.com

    **Our regional field officers (PAN India) can be reached through our customer care number 18004252552

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  • In which states you provide the services?

    We provide all our services online. So you can use our services PAN India. You only need a smart phone or a system with an internet connection and a GPS facility to post and check loads/trucks posted on our website.

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  • How do I know that the order is confirmed or not?

    The concerned customer will receive a message (SMS)/email immediately after the order is confirmed. Alternatively sign into our app and find the upcoming trip or orders under my profile-my orders/trips.

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  • How do I pay?

    Users can pay online through credit card, debit card, net banking facility, cash cards, online wallets, bank to bank transfers, RTGS etc. users can contact our customer care for any queries and further details.

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  • What is the cancellation and refund policy?

    Cancellation charges are applicable and might vary from trip to trip. For more details, please go through our terms & conditions. http://waysidetruckfreight.com/refund.php

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  • Where are your offices located?

    Address: #47-11-15, T-1 4th Floor Rednam Estates, Dwarakanagar, Visakhapatnam-530016 Andhra Pradesh, India.

    Email Id info@waysidetruckfreight.com contact@waysidetruckfreight.com Phone No 18004252552 **Our regional field officers (PAN India) can be reached through our customer care number 18004252552

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